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Patient Engagement

By Beth Jones Sanborn | 09:52 am | August 06, 2018
Communication, planning and the right technologies are key when wildfires and hurricanes strike large systems and community medical groups alike.
By Jeff Lagasse | 03:05 pm | August 01, 2018
Only a small number of consumers use price transparency tools, and physicians have narrow referral networks, which essentially steers patients toward high-priced testing facilities.
By Jeff Lagasse | 01:34 pm | July 26, 2018
EHRs and other technological solutions and clinical tools change providers' minds resulting in better and more consistent care, expert says.
By Jeff Lagasse | 09:43 am | July 26, 2018
Researchers found that doctor's sentiment about patients still provides a dimension to decision making that machines cannot.
By Beth Jones Sanborn | 03:55 pm | July 24, 2018
Automated software offered rides to patients from Lyft showing notable no-show reduction, contradicting previous study, companies say.
By Jeff Lagasse | 03:09 pm | July 24, 2018
High-performing NICUs have eight critical factors in common, say researchers, and quality collaboratives have played a part in their improvement.
By Jeff Lagasse | 01:28 pm | July 20, 2018
The emerging technologies bring opportunities to increase revenue and boost patient experience and physician satisfaction.
By Jeff Lagasse | 10:07 am | July 20, 2018
New research shows that consumers want increased flexibility in their access to healthcare, and they want tools and resources to help them reach their health goals.
By Jeff Lagasse | 01:30 pm | July 18, 2018
Winning empowered consumers has become critical at a time when patients are demanding more in response to rising costs.
By Jeff Lagasse | 11:13 am | July 11, 2018
A full 92 percent of healthcare consumers surveyed said that improving customer experience should be a top strategy this year and a crop of vendors are emerging to meet that demand.