Patient Engagement
Healthcare organizations should optimize the care process as a strategic priority, rather than enhancing consumer experiences in one-off initiatives.
Consumers are driven to expect better healthcare information and technology in part because they are required to pay more out of pocket.
Unfortunately, many healthcare providers are missing out on things like electronic billing, email capture.
Team of researchers found ED docs are issuing shorter prescriptions with lower dosages, potency than non-emergent settings, ACEP says.
AHA says nearly three-quarters of large healthcare organizations have either built an innovation center or have plans to do so soon.
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More than a third surveyed also said they'd move to different providers that offer attractive payment programs.
Speakers at the upcoming Pop Health Forum will share insights about engaging patients, both on-site and virtually.
Hospital and providers are posting performance data on their system websites, making the lack of standards concerning, Johns Hopkins researchers say.
Despite efforts by insurers to make prices available, shopping for healthcare services isn't as user-friendly as buying something on Amazon.